KHUX Help!

[Keyblade101 526]

Yesterday evening I was on Unchained X on my tablet leveling up my medals a little and when I went to go to quests the screen went black like it usually does when switching between things, only this time a pop-up saying something about an error appeared on the screen and when I pushed 'ok' it kept popping up and now when I go to get on Unchained X it's just a black screen with the spinning heart in the corner and it's been like this since last night. Does anyone have any idea what's going on?

[RikuFangirl2008 1,368]

It might be loading up slow. I kinda have those moments. And there are times I would wait patiently. 

 

Try closing out the app and getting back on. Like close the app and then open the app. 

[Keyblade101 526]

It might be loading up slow. I kinda have those moments. And there are times I would wait patiently. 

 

Try closing out the app and getting back on. Like close the app and then open the app. 

That means just getting off the app and going to my tablet's homepage and then pushing the icon for Unchained X to bring it back up, right? If that's what you mean I've been doing that for a while and it still hasn't changed.

[RikuFangirl2008 1,368]

That means just getting off the app and going to my tablet's homepage and then pushing the icon for Unchained X to bring it back up, right? If that's what you mean I've been doing that for a while and it still hasn't changed.

 

Yeah that's what I mean. And it isn't working? 

 Hmmm.... How about turning off the tablet and turning it back on?

I don't know any other solutions. 

 

What does the error say? Does it say something about checking your internet connection? 

Edited June 28, 2016 by RikuFangirl2008

[-Justin- 2,111]

What kind of tablet do you have? Some like the iPad and Samsung tablets let you close tabs (apps opened in the background) out.

[Keyblade101 526]

Yeah that's what I mean. And it isn't working? 

 Hmmm.... How about turning off the tablet and turning it back on?

I don't know any other solutions. 

 

What does the error say? Does it say something about checking your internet connection? 

I turned off my tablet and turned it back on and now the game works. Thank you so much.  :smile:

 

P.S. I can't remember what the pop up said.

What kind of tablet do you have? Some like the iPad and Samsung tablets let you close tabs (apps opened in the background) out.

I have an Huawei tablet. It's like an Android tablet but from Consumer Cellular.

[RikuFangirl2008 1,368]

I turned off my tablet and turned it back on and now the game works. Thank you so much.  :smile:

 

P.S. I can't remember what the pop up said.

I have an Huawei tablet. It's like an Android tablet but from Consumer Cellular.

 

 

You're welcome. And ok. 

[-Justin- 2,111]

I turned off my tablet and turned it back on and now the game works. Thank you so much.  :smile: P.S. I can't remember what the pop up said.I have an Huawei tablet. It's like an Android tablet but from Consumer Cellular.

Ah, okay. I've never heard of that... but I'm glad your problem's fixed though.

[Keyblade101 526]

You're welcome. And ok. 

Thanks.  :smile:

Ah, okay. I've never heard of that... but I'm glad your problem's fixed though.

Thanks.  :smile:

[RikuFangirl2008 1,368]

Thanks.  :smile:

Thanks.  :smile:

 

You're welcome.  

[-Justin- 2,111]

Thanks.  :smile:Thanks.  :smile:

No problem!

[xxClouDxxmoon 901]

I think my work here is done  :smile:

[The Transcendent Key 12,109]

Ooh, I would get that sometimes, and it would be that my internet connection was a bit screwy, but that'd be because I'd be a little far from my internet modem, but yeah, it seems you've already solved your problem! I'm glad to hear it!

[Soul_Seeker 753]

I turned off my tablet and turned it back on and now the game works. Thank you so much.  :smile:

 

P.S. I can't remember what the pop up said.

I have an Huawei tablet. It's like an Android tablet but from Consumer Cellular.

 

In case the issue happens again, you know how to properly end programs, right? I forget how it works on Android tablets, but you either double tap the home button or hold it down. You'll see a list of open programs and you simply swipe them out, which closes them.