yuuki_khu 0 Posted November 9, 2017 Hi there! I have been playing khux for almost 2 years now and this is the first time that I encountered this type of problem in my game. I play in an iphone 5c. I did the upgrade they asked in the apple store and they also do some minor download(upgrade) in game as well. But every time that the download reaches 62,3% it says connection error. The same message that appears when you normally disconnects from the internet. Every time that I press OK it pops up again the same message. I checked my internet, reseted my phone, reinstalled the game more than once, used a different internet, checked to see if I had enough memory in the phone and I have 3GB+ free. I just wonder if any of you encountered this problem before and what did you do to solve it? I sent a ticket to SENA but I'm afraid that it will take the whole week for them to answer my problem. Thank you! Quote Share this post Link to post Share on other sites
Merilly 438 Posted November 9, 2017 (edited) Whenever I have any problem at all with the game not downloading or persisting error messages, I download the most recent update again from another trustworthy website. That usually works for me, so maybe you should try out one of the IOS sites floating about. I think there were some suggestions back when it first came out. Unfortunately, I use an Android-based phone, but it usually works for both. Edited November 9, 2017 by Merilly Quote Share this post Link to post Share on other sites
DaxtotheMax 193 Posted November 10, 2017 Refresh your updates in the app store by swiping up. Or check your "cellular data" in the settings of your phone, then turn it on for KHUX. Other than that i don't know Quote Share this post Link to post Share on other sites
yuuki_khu 0 Posted November 10, 2017 Whenever I have any problem at all with the game not downloading or persisting error messages, I download the most recent update again from another trustworthy website. That usually works for me, so maybe you should try out one of the IOS sites floating about. I think there were some suggestions back when it first came out. Unfortunately, I use an Android-based phone, but it usually works for both. I don't really know any websites trustworthy that I can download the game. Does it actually work downloading an app outside of the apple store? I might also try the cellular data just to make sure if it works. thanks for the suggestions Quote Share this post Link to post Share on other sites
Merilly 438 Posted November 10, 2017 I don't really know any websites trustworthy that I can download the game. Does it actually work downloading an app outside of the apple store? I might also try the cellular data just to make sure if it works. thanks for the suggestions It does, although you have to enable the download first on your device. I've done that quite a lot when KHUx wasn't available in my country yet... It's just something you might want to try if nothing else helps. I often have this problem on Android with KHUX because it somehow doesn't download the update correctly at times, that's all... Quote Share this post Link to post Share on other sites
yuuki_khu 0 Posted November 11, 2017 I did what Electric Rabbit said and tried to download the game with the cellular data instead and a friend over discord told me to download by data as well and it worked gladly. So pretty much I had to use data to pass the part that the download was stopping and after that I could switch back to the wi-fi. I had to use my data a couple of times but in the end it worked perfectly. Thank you for the help! I was a bit upset for not being able to play it after playing it for almost 2 years. Glad to find a happy ending for this Quote Share this post Link to post Share on other sites
